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T&Cs

Company

EURO TINS is the trading name of The Cakes World Limited, a company incorporated in England & Wales – Registered number: 07266328. Office address is: Access Storage, 592 London Road, Isleworth, London, TW7 4EY.

When you complete the check-out process by clicking the final button you agree to our terms and conditions mentioned on this web site. An online order is an offer to buy goods from you and once accepted turns into a binding contract. In case your order is refused, you will be entitled to the full refund. The contract will be effective once we have informed you that goods have been despatched.

By default the transactions are processed in pound sterling and orders will only be despatched once the funds have been cleared in our bank account. We reserve the right to delay the order if the payment takes time to clear into our bank account.

If temporarily out-of-stock

Although we normally keep sufficiently large stock, at times we may go sold out of an item for a short period of time.  When this occurs we will ship the rest of your order as normal and send the balance as soon as it arrives, at our cost - so you only ever pay the one shipping charge.  Alternatively, if an item is not expected to be back in stock within a short period, we will offer you an alternative or a refund as you prefer. 

Returns

If you wish to return the item, we offer refund of the price paid (excluding delivery cost) provided the goods are returned within first 28 days of the purchase. The goods returned must be in saleable condition for us to be able to issue you a refund. Please note that due to delicacy and hygiene reasons edible items cannot be returned.

Delivery

We ensure all goods bought are despatched within 24 hours of the purchase. However, sometimes delays may be caused due to unavoidable reasons and unforeseen factors.

Please note that we will not be responsible for delay which is beyond our exercisable control. No liability will be accepted for 3rd party actions causing delays such as adverse weather conditions, postal strikes any other unforeseen reason beyond our normal control.

If you have provided us delivery instruction for Courier Company, such as “Leave at neighbours”, we will not be held responsible for loss or damage to the goods.

Uncollected Parcels

Please note that if the courier company has left a card, it is your responsibility to arrange the collection by following the instruction on the card. If not collected, the goods are returned to us, and you will have to pay extra postage to get it redelivered.

Damage in transit

Please note that we offer replacement or issue full refund if the goods are found to be faulty or damaged in transit. Please contact us as soon as possible with evidence of fault/damage so we can rectify the situation and pay you the return postage.

Still waiting for your item?

Please contact us as soon as possible if you have not received your item within the time frame stated in the Delivery section. (link). Our UK customers should at least receive the items within 5 working days at worst, so please contact us as soon as possible so we can investigate. You will be entitled for a refund or replacement if the goods are lost in transit. Please note your claim may be unsuccessful if you had provided incorrect or insufficient address.

Web Security

It is appreciated that some people may be concerned about giving their credit card details over the Internet, and that's why we trade using only the highest levels of credit card security. For this we have chosen PayPal to deal with our customer's debit or credit card transactions. Once you have completed the check out process you will be directed to the secure pages of PayPal where you will enter your credit or debit card details. Please note that we do not have any visibility or store any card details for any of our customer as you enter the card details on our website. PayPal is one of world’s most secure way of paying online the payments are processed in a secure environment. The transaction is completed electronically leaving us to complete your order without having to deal with your credit card details.

Trade Mark

The content on this site including text, images, audio, video, software, and logo is the property of The Cakes World Limited. You shall not copy or publish any part of it without our prior written consent.

Intellectual Property

Eurotins is the brand name of our company that manufactures a variety of baking utensils. We are registered in the UK with the registration number UK00002645641. We hereby state that all the designs that we have created and content including the images, text, and the product descriptions are the intellectual property of Eurotins.

Designs

We have a list of designs that are exclusive to us and are registered under the intellectual property laws for Design Right.

We put in tremendous amount of efforts to create these designs. Design Right protects the designs and all its aspects that are exclusive to Eurotins and copying or configuring these designs will be subject to infringement and we reserve right to take the matter to the court of law and impose penalties.

The terms of use are governed by the British law. Any dispute arising in relation to these terms of use shall be subject to the jurisdiction of the British Courts.

If you are interested in selling our registered designs, then you should contact us directly to get the privileges to use our designs.  Please take note that we do not have any distributor anywhere in the world. If someone claims to be a part of our company then contact us as soon as possible.

Images and text

All of the text including the product descriptions and most of the images that are used on our website are subject to the copyright law. Copying these images or text or using them for commercial purposes without the written consent of Euro tins is illegal and we hold the right to take strict legal actions against the defaulter.